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FAQ

  • Where are ATELIER ÜLGER Products Produced?
    ATELIER ÜLGER products containing ceramics are designed and produced by our team in our Antakya and Adana workshops. On the other hand, gold-plated jewelries are produced in agreement with various experienced workshops in Istanbul and Izmir, and their designs are provided by the ATELIER ÜLGER team, and the necessary quality controls are carried out. Stainless Steel apparatus and jewelry are imported.
  • How Long is the Delivery Time?
    Our products are handmade products. We try to keep the stock of the products we offer for sale as much as possible. Depending on the density, if the product you ordered is out of stock, it is prepared to be produced and delivered to you within 3-7 working days. The products that are ready in stock are prepared and delivered to the cargo within 1-3 working days depending on the order density. For detailed information: https://www.atelierulger.com/teslimat-ve-return
  • What kind of advantages does being a member provide?
    If you are a member, a 10% discount coupon will be sent to you via e-mail. As you shop on our website, you can earn "Nobility Points" and you can use your nobility points for various discounts and gifts from the "My Awards" page in your member profile. If you agree to receive marketing e-mails while becoming a member, you will be the first to know when products are discounted, when new products are added, so you have the chance to buy a product you like before it runs out.
  • What are the Apparatus Materials Used in Jewelry?
    Although it varies from product to product, the materials we use in our jewelry are anti-allergic. The materials used are; Ceramic, Stainless Steel, Gold-plated on Brass, Brass, Silver, Gold-plated on Silver and gold-plated on stainless steel. As the ATELIER ÜLGER team, we care about you. Metals that are used in our jewelry and which have the risk of causing allergies are not used within ATELIER ÜLGER.
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